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Congress Reservation
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Terms & Conditions
Please read these carefully to ensure that you are happy to proceed with booking: |
Be To Be Travel and Event Management S.A acts as an intermediary between the company’s customers and the people who are using its services i.e. companies in the aviation industry, hotels, tour operators, car rental companies, travel agencies and other sort of companies without limitation. Liabilities and Responsibilities Due to its intermediary act, it is not feasible or fair for Be to Be Travel and Event Management S.A. to be held responsible for any irregularities that may occur from any amendments, flight delays and cancellations or due to or arising out of acts of God or public enemy, civil war, insurrection, riot, fire, flood, explosion, earthquake, serious accident, epidemic, quarantine restriction, any act of any government, governmental priority, allocation, regulation or any other cause to the extent that such cause is beyond the control of the company whether mentioned above or not and whether or not similar tο the foregoing; It is comprehensible that Be To Be Travel and Event Management S.A will make all efforts to observe the consistence of its program. For Deontological reasons and in order to deliver the best service to its clientele wherever needed, especially in difficult circumstances will try to cover if possible of course, expenses which due to a provisional bill of exchange inability clients can’t pay it by themselves. This fact does not lead Be To Be Travel and Event Management S.A to undertake and accept responsibilities concerning the said situations or wont legally claim these amounts from its clients after their return. Reservations: Everyone who addresses himself for reservation to Be To Be Travel and Event Management S.A guarantees that he/she has the full consent or authorization of all the persons accompanying him/her in this reservation. For reservations to be valid, a deposit should always accompany it. The money paid in advance is not firm and every time depends on the value of the reservation and the terms required by the supplier. Change of Reservation: For any desire to differentiate title a booking in whichever way (i.e. change of travel date), we’ll do our best to realize the client’s demands. Be To Be Travel has the right to charge 15€ for every person participating in the said booking/reservation to meet its handling fees. For any change or differentiate done by the client within 5(five) calendar days before the departure date will be considered a cancellation of your booking and in this case all cancellation charges will be applied as shown in paragraph 6 of this contract. Following, any settlement done by Be To Be Travel in favor of the client, will be considered a completely new reservation application. Means of Payment The balance between the down payment and the total amount of the booking has to be fully paid to Be To Be Travel and Event Management S.A at least 5 five working days before the travel date if it is for cash or money transfer to our account and 7 seven working days concerning payments by cheque or credit card. The clients of Be To Be Travel can pay in cash, main credit cards and different bank accounts. Cancellations In any case, a program cancellation is possible to be made by customers, unless they have been informed verbally or in writing otherwise during the reservation. However, our company has undertaken obligations towards the suppliers providing those services which have to be respected by indemnifying them on the basis of its agreements and for this, has established the following proceedings unless otherwise agreed in cases of cancellation: • Cancellation of a reservation up to 21 days before departure, full refund. • Cancellation of a reservation from 20 to 10 calendar days before departure, full retention of the deposit. • Cancellation of a reservation for 9 or less days before departure retention of the total amount. Price changing All prices have been calculated based on the element and bills of exchange which are in effect the day of printing of our programs and/or during the information provided by our travel consultants. Since pricing and agreements occur much earlier of the issuance of programs, prices could change without any previous notice. The change could take place until 7 days before departure of your trip. In case of price changing due to reasons not related to Be To Be Travel and Event Management S.A , Be To Be Travel can’ t be held responsible, and customers are obliged to cover the difference. Children discounts: Children between 2-12 years of age are entitled to discounts (except special cases) on airline fares. Infants up to 2 years old pay 10% of the fare but are not entitled to a seat on board the aircraft. Insurance: Be To Be Travel and Event Management S.A has concluded an insurance contract of Civil Professional Liability of Travel Agencies as instructed by the EU bill 90/314 (EEL 158/59) and the respective Government Act of 5th September 1996. Complaints: If a well grounded problem or complaint emerges for any case in regards to a client’s reservation, he/she has to submit it within 14 calendar days from the date of return so as to enable us to investigate the complaint within a logical period of the time after the incident. Failing to do so will affect your legal rights and will reduce or even eliminate them and any compensation which could have been paid. Travel Documents: It is the responsibility of the client to assure that during all the travel period he is in the possession of all the necessary documents (i.e. passport, visas, vaccination certificates etc..) that they are valid and in effect. Please note that the purpose of any information provided by Be To Be Travel and Event Management concerns only the holders of a Greek passport. If you are not a Greek passport holder you should ascertain yourself all procedures related to your case. Until the issuance of the present document this information could be inexact. We can’t be held responsible if you are not in possession of the proper documents required to enter any country you are visiting. If this occurs, we’ll do whatever possible to help, but any assistance offered is an action of goodwill and we reserve the right to claim from you all expenses involved. Please bear in mind that in some countries fines are imposed if you do not possess the right documents to enter this country. If you are not able to Travel If according to the judgment of any staff member of Be To Be Travel and Event Management, any pilot, hotel management or any responsible person, you appear to be unable to travel or if you behave in such way causing trouble, danger, disturbance to others or damage to any property, the arrangement concerning your trip could be stopped either by us or the supplier. In such cases Be To Be Travel and Event Management wont be held responsible towards you and has no obligation in refunding you with any sums of money. Also Be To Be Travel and Event Management wont be responsible for any expenses or changes occurred from your actions or from any circumstances. You’ll also be held responsible to cover any expenses involving Be To Be Travel and Event Management to our suppliers. It is in our discretion to apply cancellation charges as indicated in paragraph 6. Acceptance of terms and condition concerning reservations Your participation in any booking (reservation) or program of Be To Be Travel and Event Management is subject to your acceptance of all conditions mentioned above without any reservation of your rights of accepting all conditions of participation mentioned above. Validity of terms an conditions concerning reservations The above conditions are effective from the 1st of January 2006. In case of changes of any term, the customer will be advised in due time. Applicable Law The actual reservations terms and conditions are subject to Greek Law and any differences which might arise will be under the proceedings of the courts of Greece. |
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